It is largely credited for having brought in an automobile revolution to India. Global recession has impacted, the Indian automobile industry also and can be seen clearly in the sales figures of the last financial year.
Questionnaire on customer satisfaction of tata motors
It is a leading four-wheeler automobile manufacturer in South Asia. Indian automobile industry has grown leaps and bounds since , a time when a car had touched the Indian streets for the first time. The Manesar facilities, launched in February comprise a vehicle assembly plant with a capacity of , units per year and a Diesel Engine plant with an annual capacity of , engines and transmissions. Cars similar to Marutis but not manufactured by Maruti Udyog are sold by Suzuki and manufactured in Pakistan and other South Asian countries. In early days, the servicing needs of the vehicles were undertaken mostly by roadside mechanics and a few organized workshops. Through , Maruti has produced over 5 Million vehicles. Dissatisfied 7 Are you satisfied with Maintenance cost?
Companies need to focus on building a chain of authorized service stations covering the entire country to service its vehicles. Some of the most popular brands of this car manufacturer are Ambassador, Contessa and Mitsubishi Lancer. Neutral d.
Susan Suffes Audi UK , a leading manufacturer in the prestige automobile market implemented CRM successfully and this helped Audi to develop a model to drive growth and engineer a dramatic turnaround by creating a superior customer experience. More than half the cars sold in India are Maruti cars. Motorcycles tops the charts of two wheelers with Hero Honda being the key player. Car manufacturing in India first began in late s. Dissatisfied 5 Are you satisfied with the Design? Due to the large number of Maruti s sold in the Indian market, the term "Maruti" is commonly used to refer to this compact car model. V S Ramaswamy CRM is not merely the response of the times, but the necessity of the time as well it is the effective CRM which converts buyers into profitable customers and then builds relations and retains them as a customer for life. Other remarkable brands of this company are Trekker, Porter and Pushpak.
Good c. Hindustan Motors: This flagship company of the C. Manesar and Gurgaon facilities have a combined capability to produce overunits annually. As of May M.
The company is a subsidiary of Suzuki Motor Corporation, Japan, which owns
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