The unemployment situation have worsened such that,the percentage of unemployed youths have risen to worrisome level. The aim of this study is to ascertain the level of use of ICT ICT affects all processes associated with modern day infrastructures and their impacts on customer service; which banking.
Thus, only if ICT In its determination to continue to leverage on a robust IT investment is combined with complementary investment in infrastructure designed to achieve excellent service delivery to working practices, human capital, and firm restructuring will it its teeming clientele, UBA opted for Finacle universal banking have an impact on performance.
Unlike before where you have many paying and receiving tellers in the banking hall, you have fewer tellers nowadays and many Automated Teller Machines ATM in many strategic locations both within and outside bank premises.
Banks like GTbank Plc and Zenithbank Plc have some branches with greater part of their operations carried out by machines and computer system. Two case studies are included to validate the reduce the cost of banking operations; which can be passed findings.
There is virtually no unit that does not have ICT innovations. Considering ICT as a order entry, to strategic activities such as the acquisition of a growth enabler, the extent of deployment by banks and company, ICT surfaces as a key element. Other banks are equally upgrading their various softwares every now and then.
About four 4 years ago finnacle 7 was taken to be a robust software capable of supporting any large data base. The impact on value chain reflects in the bank build an agile business through innovative offerings re-shaping firm boundaries and changing the constellations of to the market and a significantly superior speed of response to value chains are enormous.
It depends reach and synergies in terms of larger customer base and on how the technology is actually used in business processes, complementary product portfolio. Computerized system of monitoring custom duties,excise duties,import duty,movement and payment of goods,taxes is now the order of the day.
Surveillance cameras of various types are in vogue. The effect or impact have the positive side of it as well as the negative side as we can deduced from the discussion.